Refund Policy

At Crestics LLC, we strive for client satisfaction and deliver high-quality software solutions. If you are not satisfied with our services under certain conditions, our refund policy applies as follows:

Eligibility for Refund

• Refund requests must be submitted within 14 days of service delivery.
• Applicable only if the service delivered does not meet agreed-upon specifications or project scope.
• Refunds are not applicable for completed milestones approved by the client.

Refund Process

1. Submit a written refund request via email: hi@crestics.com.
2. Include project details, invoice number, and reason for refund.
3. Our team reviews the request within 5 business days.
4. Approved refunds will be processed through the original payment method within 10 business days.

Exceptions

• Refunds are not available for services already fully rendered and accepted by the client.
• Custom solutions, one-off consultancy sessions, or third-party integrations are non-refundable.

Contact Information

For questions about this Refund Policy or to submit a refund request, please contact us: